LucyRx Launches an Outcomes Accord, Uniting Consultants, Brokers and Employers to Raise PBM Accountability

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BETHESDA, Md.--(BUSINESS WIRE)--Oct 15, 2025--

LucyRx, a next-generation pharmacy benefit manager (PBM) known for simplifying and improving access to prescription care, announced an Outcomes Accord to unite plan sponsors, consultants, brokers and LucyRx to a shared standard for PBM accountability. Unveiled at LucyRx’s 2025 Partner Summit, the Outcomes Accord defines how performance is measured and verified across plans and populations and moves beyond rebate math and claim discounts. The founding cohort includes dozens of employers spanning manufacturing, technology, insurance, health care delivery and transportation, leading pharmacy consultants and brokerage firms.

Dr. Mehmet Oz, Administrator of the Centers for Medicare & Medicaid Services, was the keynote speaker at LucyRx’s Summit and challenged the participants with the question, “How do we bring more transparency into the process, and what are the things that might move the needle for the American people to begin to trust the system again?”

“The Outcomes Accord confronts that reality with results,” said David Blair, CEO of LucyRx. “The clients and consultants who’ve joined as Founders are not just early adopters. They are architects of a model where outcomes are proven, not just promised.”

The six Outcomes Accord measurements are:

• PMPM cost and yearly trend: The actual, checked total pharmacy cost per member each month, net of discounts and rebates.
• Medication adherence: How well members stick to their medicine routines for important health conditions.
• Avoided care costs: Money saved by preventing unnecessary emergency room visits, hospital stays or health problems.
• Clinical savings: The direct health benefits and cost reductions from pharmacy actions.
• Member experience: How satisfied members are with their access to medicine and the support they receive.
• Biosimilar adoption: Safely switching to lower-cost, similar medicines to improve affordability and value.

The Outcomes Accord sets a new fiduciary standard by tying success directly to clinical outcomes, cost containment and member experience — shifting the focus from how savings are promised to how results are delivered. It is governed by three principles:

• Clarity, where every outcome is measurable, auditable and client verified.
• Commitment, where PBMs and plan sponsors align to shared metrics rather than marketing claims.
• Courage, where participants invite independent scrutiny and publish results on a regular cadence.

Those principles turn accountability into trust that can be verified. As the Summit’s keynote added: “Because if you lose trust, the changes that happen tend to be draconian. They often are legislative, and they're not as nimble as if industry does it themselves,” said Dr. Oz.

“For too long, our industry has focused on good intentions instead of actual results,” said Susan Thomas, Chief Commercial Officer at LucyRx. “The Outcomes Accord changes the way we define and verify performance. It represents a collective dedication to evidence, transparency and a disciplined approach to measuring what truly matters.”

What launches today

• Joining Pathway: A simple request process for employers and advisors to officially sign up and get help with putting the Accord’s standards into action.
• Governance: A group made up of different stakeholders who regularly review and update the measurement rules and make sure verification is trustworthy.
• Metric Specification and FAQ: The working group will draft a guide that explains how success is measured and verified. It will be made publicly available when approved by the Accord Founders.
• Public Reporting: The Outcomes Accord will publish a yearly performance report — starting in 2026 — that shows verified, easy-to-understand results about cost savings and health improvements for participating clients.

In short, the Accord is a practical toolkit and a reporting process that turns health care goals into measurable, transparent outcomes for all involved.

Activation
Signatories can begin aligning to the standards today. LucyRx will coordinate onboarding with consultants and brokers, provide the metric specification and FAQ and convene the working group to finalize the 2026 public reporting plan.

Learn more and participate

• Read the Outcomes Accord FAQ and request the Version 1.0 metric specification.
• Contact LucyRx to join as a signatory or to align current programs to the framework.

About LucyRx
LucyRx is a fast-scaling, independent, next-generation pharmacy benefit manager (PBM) redefining prescription care. Fueled by innovation and decades of leadership experience, LucyRx delivers better outcomes through its integrated specialty network, formulary marketplace, and next-day home delivery solutions. Powered by its proprietary AI platform, LucyIQ™, the company provides real-time insights that support evidence-based clinical decisions, clear pricing, and exceptional service from U.S.-based pharmacy technicians. Partnering with more than 60,000 pharmacies, LucyRx serves over 1,200 clients nationwide.

This is prescription care, brilliantly reimagined.

Learn more at LucyRx.com.

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KEYWORD: UNITED STATES NORTH AMERICA MARYLAND

INDUSTRY KEYWORD: HEALTH TECHNOLOGY TELEMEDICINE/VIRTUAL MEDICINE DATA MANAGEMENT OTHER HEALTH TECHNOLOGY PHARMACEUTICAL PRACTICE MANAGEMENT MANAGED CARE GENERAL HEALTH ARTIFICIAL INTELLIGENCE OTHER TECHNOLOGY NETWORKS INTERNET HEALTH MOBILE/WIRELESS

SOURCE: LucyRx

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PUB: 10/15/2025 01:28 PM/DISC: 10/15/2025 01:27 PM

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