New Chick-fil-A Restaurant Features Elevated Kitchen with Sophisticated Food Conveyor System

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Chick-fil-A^® has opened its first elevated drive-thru restaurant in the chain. Located south of metro Atlanta, Chick-fil-A Jodeco Road began serving Guests on Thursday, August 22. A first-of-its-kind restaurant for Chick-fil-A, the drive-thru only restaurant features four drive-thru lanes and an elevated kitchen with a unique meal transport system. The concept was strategically designed to increase speed-of-service and simplify the drive-thru experience for Guests. Following the opening of the Mobile Pickup concept in New York City in March, this restaurant is the second of two innovative test concepts from Chick-fil-A this year – both focused on efficiently serving the ‘on-the-go' Guest. Located at 2155 Jodeco Road, McDonough (City of Stockbridge), Georgia, Chick-fil-A Jodeco Road will be open from 6 a.m. to 10 p.m., Monday through Saturday.   

The New Elevated Drive-Thru Concept 
Since opening its first drive-thru only restaurant in 1993, the drive-thru has continued to grow as an important part of the Chick-fil-A business. Designed in an innovative way to expedite service, the Elevated Drive-Thru restaurant has four drive-thru lanes and a sophisticated conveyer belt system that streamlines food delivery by quickly moving the meal from the elevated kitchen above to a Team Member on the ground below. The kitchen is two times larger than a typical Chick-fil-A restaurant kitchen and the food conveyor system allows for a meal to be delivered to a Team Member every six seconds. Similar to other existing Chick-fil-A drive-thru only locations, there is no dining room or dine-in services at this restaurant. However, hospitality remains a focal point. Guests will continue to get the service and care that they know and love through an easy, drive-thru-focused experience. 

“Our Guests lead busy lives, and we’re focused on designing our restaurants to best serve their needs,” said Jonathan Reed, Executive Director of Design for Chick-fil-A, Inc. “With the new Elevated Drive-Thru design, featuring our first four lane drive-thru, we're aiming to deliver quality food and genuine hospitality in a way that’s uniquely Chick-fil-A, and gives our Guests time back in their day.”   

The four-lane drive-thru has the capacity to support two to three times more vehicles than a standard Chick-fil-A restaurant drive-thru. The restaurant will provide two options for Guests to get their meal: (1) they can order ahead through the Chick-fil-A^® App and pick up using the dedicated Mobile Thru lanes; or (2) they can place their order with a Team Member in the traditional drive-thru lanes. Dedicated pull-aside lanes and Team Member touch points ensure Guests continue to receive
Chick-fil-A’s signature hospitality. Guests can expect a Team Member to deliver the meal with a smile before they head on their way.  

See more at https://www.chick-fil-a.com/press-room/chick-fil-a-opens-first-elevated-drive-thru-concept