Level Access Recognized as a Leader in Digital Accessibility

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STAFFORD, Va.--(BUSINESS WIRE)--Oct 16, 2025--

Level Access, a global provider of digital accessibility solutions, today announced it has been named a Leader in Forrester Research, Inc.’s evaluation of digital accessibility platforms: The Forrester Wave™: Digital Accessibility Platforms, Q4 2025. The report follows the company’s recent launch of new AI agents and capabilities designed to help organizations create digital experiences that are accessible for everyone—including people with disabilities—at scale.

In the report, Level Access is positioned as the provider with the highest score in the Current Offering category, while also receiving the highest possible scores in the Innovation and Roadmap criteria. The company also ranked as “superior” in criteria that support scaling a program, including Monitoring, Reporting, Program Analytics, and Embedded Learning. According to Forrester, these scores, along with the praise provided by its reference customers, make Level Access a “strong fit” for organizations seeking a digital accessibility partner with the tech, services, and training to elevate their accessibility program.

“Being named a Leader by Forrester affirms, for us, the strategy driving our solution: we're not only focused on meeting our customers' needs today, we're also staying ahead of what they'll need tomorrow,” says Mark Zablan, CEO of Level Access. “Our AI agents and capabilities embed speed and efficiency throughout our integrated platform, while our expert staff provides oversight so that outcomes remain accurate, consistent, and defensible, now, and as programs scale.”

Level Access is supporting organizations as digital portfolios expand across web, mobile, and beyond, and regulatory and compliance expectations rise under laws such as the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act of 1973, and the European Accessibility Act (EAA). The Level Access solution provides unified reporting and analytics to connect effort to impact; role-specific training to upskill teams; and a proprietary Digital Accessibility Maturity Model. In the Forrester report, reference customers point out the value of working with a recognized maturity model to help them measure and gauge their program progress. They also praise Level Access's customer service, noting how friendly and helpful its employees are.

“At its core, digital accessibility is about connection. We pride ourselves on providing expert guidance, innovative solutions, and exceptional care, empowering our customers to reach and engage the largest possible audience," says Andrew Snyder, Chief Customer Experience Officer. "We believe this recognition from Forrester reflects the trust we have earned from our customers to help them build inclusive digital experiences everyone can enjoy.”

A complimentary copy of The Forrester Wave: Digital Accessibility Platforms, Q4 2025, is available from LevelAccess.com. To learn more about Level Access’s AI agents and capabilities, visit our AI hub.

Note from Forrester

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester objectivityhere.

About Level Access

Level Access is a category leader in digital accessibility solutions. Our end-to-end approach combines a fully integrated, AI-powered platform with insight from our large team of subject matter experts, helping organizations surface accessibility issues earlier, accelerate accessible development, and show measurable progress across different organizational stages and scales.

Digital accessibility is the process of ensuring that the digital world and technology are available to everyone, including the 1.3 billion people with disabilities globally who, along with friends and family, control more than $15 trillion USD in spending power. By creating accessible digital experiences, organizations can expand market share and achieve compliance with legislation like the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA).

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SOURCE: Level Access

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PUB: 10/16/2025 10:30 AM/DISC: 10/16/2025 10:28 AM

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